Question 1

Is the Studio RÉN initial gown preview and consultation free?

Accepted Answer

Yes. Submitting Preview My Gown and the initial 30-minute online consultation are free. After Studio RÉN reviews the submission, the bride receives a follow-up email to schedule the consultation and discuss the design, budget, wedding date, and production timeline. Brides who sign the contract and proceed with the gown may have additional online meetings as needed to refine and finalize the design before production.

If the bride uploads photographs, Studio RÉN may create a preliminary 3D simulation or a bride-specific-looking avatar wearing the gown. Because exact measurements have not yet been submitted, this initial preview is approximate and is used to explore design direction, not to approve exact proportion or fit. If the bride does not upload photographs, Studio RÉN may use a mannequin or a base avatar with similar general specifications. Accurate measurement-based simulations are developed later for brides who sign the contract and proceed with the gown.

Question 2

How much does a custom wedding dress cost at Studio RÉN?

Accepted Answer

Studio RÉN custom wedding dresses start around $3,000. Most clean or structured custom gowns fall between approximately $3,000 and $5,500. Complex gowns with extensive structure, specialty fabric, lace placement, beadwork, hand embellishment, multiple layers, or dramatic trains generally cost $5,500 to $9,500 or more. Couture-level gowns with extensive handwork may begin around $9,500.

The final price is based on the actual design and construction scope, not only how ornate the gown appears. Pattern complexity, fabric, internal structure, corsetry, embellishment, train length, and the number and type of design-development stages can all change the cost. Studio RÉN provides the full price breakdown before the bride signs the contract and pays.

Question 3

When should I start a custom wedding dress, and how long does Studio RÉN take?

Accepted Answer

The preferred time to begin is 9 to 12 months before the wedding. A standard custom-gown timeline is generally 6 to 9 months, depending on how clearly the design is defined, fabric availability, construction complexity, atelier capacity, shipping destination, and how quickly approvals are completed. Starting 9 to 12 months ahead leaves time for design development, measurement review, fabric confirmation, production, delivery, and possible local alterations without compressing important decisions.

Studio RÉN aims for the finished gown to arrive about one month before the wedding and plans for no less than approximately two weeks of alteration time. Carrier, customs, and destination delays can affect transit, so earlier delivery is always safer.

Question 4

Will my custom wedding dress fit without in-person fittings, and will I still need alterations?

Accepted Answer

A made-to-measure gown can be developed remotely when accurate measurements, photographs, proportion analysis, design-specific pattern decisions, technical fit review, and written approval are combined before production. This reduces major fit risk, but no responsible online or in-person custom process should promise zero alterations.

Studio RÉN brides have generally reported only minor adjustments, such as shortening the hem. Other possible refinements include strap length or a small bodice adjustment after the gown is tried on with the actual wedding shoes and undergarments. Local alterations are not included in the gown price and are not reimbursed by Studio RÉN. The gown is engineered to arrive close to its intended final fit while preserving technically appropriate alteration access where the design permits.

Question 5

Does Studio RÉN ship custom wedding dresses worldwide, and who pays customs duties or import taxes?

Accepted Answer

Yes. Studio RÉN ships worldwide where reliable and legally available delivery service exists. Destination restrictions may apply according to local rules, carrier service, sanctions, customs requirements, or current shipping conditions. Final-gown shipments are tracked, insured, and signature-required.

Standard shipping is included in the signed gown quote. If the completed gown is unusually heavy or expedited delivery becomes necessary, Studio RÉN notifies the bride and obtains payment for the additional shipping amount before dispatch. The bride is responsible for customs duties, import taxes, VAT, brokerage fees, and other destination charges. Studio RÉN plans delivery for approximately one month before the wedding, with about two weeks as the minimum intended alteration buffer, but customs and carrier delays remain outside the studio’s direct control.

Question 6

What is the Studio RÉN cancellation, refund, return, and exchange policy for a custom gown?

Accepted Answer

If the contract is signed but no payment has been transferred, the bride may cancel without a cancellation fee. Once full payment has been transferred and production has been authorized, cancelling before the gown is completed carries a cancellation fee equal to 70% of the gown price, and 30% is refunded. This applies from the time payment is transferred because material commitments, design development, pattern planning, and production allocation begin at that stage.

Once the gown is completed, it is a final-sale custom garment and cannot be returned or exchanged. No cancellation refund is available because the gown was designed for one bride and made to her measurements. This policy does not replace the case-review process if the finished gown differs from the approved measurements, design, or construction specifications because of a confirmed Studio RÉN or atelier error. The signed client agreement and applicable law control the exact terms for each order.

Custom Wedding Dress Online FAQs

Can I order a custom wedding dress completely online without in-person fittings?

How does the Studio RÉN online custom wedding dress process work?

Is the Studio RÉN initial gown preview and consultation free?

What is the difference between custom, made-to-measure, semi-custom, made-to-order, and bespoke wedding dresses?

How do I know if an online custom wedding dress designer is legitimate?

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