FAQ
SHIPPING POLICY
We offer shipping inside the US and Canada with registered airmail or economy express or Express service.
For all shipping methods, you will receive tracking information associated with your item and you’ll be able to track them online.
For made to order items, please allow 1-8 week for us to process and create your order. Processing time is required for us to create your order and prepare it for shipping.
RETURN POLICY
Please note that all Studio REN's items are hand made once the order is received. Therefore, everything is considered "Made to order" and can not be returned, exchanged and sales are final with no exceptions.
PAYMENT METHOD
All items (including custom made to order garments) will be fully paid upfront by PayPal or a direct money transfer.
WHOLESALE INQUIRIES
For Wholesale inquiries pls contact us at
